Case Study - Franke Tobey Jones

Achieves Complete Situational Awareness with SARA

Opportunity

Franke Tobey Jones, a non-profit retirement community for active retirees, serves the Tacoma/Puget Sound, Washington area and is home to 200 residents on its 20-acre campus. The community wanted to enhance after-hours alarm notification and escalation, as well as expand reporting to ensure accountability and improve response times. After researching numerous technologies, Franke Tobey Jones decided to implement SARA to serve as a reliable nurse call system, including enhanced location data so residents with mobile duress pendants can be reached more quickly when they request help.

We’re very pleased with SARA because it has enabled us to reach our intended goal of safety and comfort for our residents. And while other vendors wanted to take a ‘rip-and-replace’ approach, Status Solutions was able to leverage our legacy systems.” – Myrna Frasier, Facilities Director

Solution

SARA powers Franke Tobey Jones’ nurse call system, including escalating notifications. The community also integrated SARA with its WanderGuard system to enhance security for residents in health and memory care. Additionally, Franke Tobey Jones uses SARA for an unprecedented level of environmental monitoring via wireless sensors on its natural gas lines, boilers, generators and refrigerators to prevent tampering as well as notify maintenance of any issue that could cause service disruptions. For example, when pilot lights on the water and heating boilers went out, SARA alerted maintenance so they could be relit quickly. “Because SARA notified us when there was an issue with a boiler, we were able to address it before our residents were inconvenienced,” says Frasier.

Results

  • Provides life safety assurance by powering a reliable nurse call system, including escalation to the director of clinical nursing
  • Supports mobile duress alerts with enhanced location data through SARA’s Positioning System
  • Enhances security for wanderprotected residents through WanderGuard integration
  • Notifies staff when residents leave messages at any time, not just after hours
  • Reporting capabilities provide documentation of alerts and response times to help determine staffing and training needs
  • Uses wireless sensors to monitor environmental systems for operational checks and tamperproofing — natural gas lines, hot water and heating boilers, generators and refrigerators
  • Integrates easily within existing technology infrastructure